We often talk about the ways that landscape crew training can help reduce crew turnover and create more engaged employees, but there's more to our training than that. Investing in training can also improve the performance of your employees and, as was the case with Zeppa's Landscaping, ensure that your crew is properly trained to perform specific jobs.
Great businesses are built on great communication. When it comes to your business, communicating with your landscape crew is no different. Whether you’re using open and transparent communication to help build your team or simply trying to use clear communication to share expectations and goals for a project, great communication is the best way for everyone to get on the same page.
When it comes to training new and existing landscaping employees, there are two schools of thought: on-the-job (sometimes called OJT) and formal training. Both have their advantages and disadvantages, but only you can know which style of training is best for your business. We break down some of the most important differences between OJT and formal training below.
Retention rate is an important metric for any business. While it is most often used to measure the number of customers a business retains year over year (or month over month, depending on how you keep track), retention rate as it relates to employees is often just as important. In the landscaping industry, where employers often struggle to keep good employees, knowing how to improve your employee retention rate can help you save money and grow your business.
In the best selling business book “Good To Great,” author Jim Collins makes a bold statement. While analyzing some of the world’s most successful companies, Collins realized that the difference between a good company and a great company was not a unique product, technology, vision, or charismatic leader; it was all about the people. As Collins says, “great vision without great people is irrelevant.”
An emergency action plan (EAP) is a legal requirement for landscaping companies in the U.S., but it’s also just good business. By helping to ensure your company is adequately prepared in the event of an emergency, an EAP protects your people, your business and your reputation. OSHA says that creating a comprehensive emergency action plan isn’t difficult. That being said, we’ve put together this checklist specifically to help landscaping companies draft an EAP that covers the bases unique to our industry.
What’s wrong with getting your hands dirty in the scorching heat or numbing cold, with no guarantee of year-round employment? Say what you like about “kids today,” but the type of work we offer in the landscaping industry is contributing to high turnover rates. If the job itself is unforgiving, it’s up to us as business owners and managers to step in to keep our crews happy. This checklist is a great place to start.